Frequently Asked Questions

When I post jobs with HiringThing, how do candidates find my job?

To raise the profile of jobs you post using your HiringThing account, we’ll help you purchase advertisements on major job board sites — guaranteeing your position is seen by the best candidates. With a single click, you can raise the profile of your job online by posting to Craigslist, TalentZoo, StackOverflow and other job boards. You can also choose to have it syndicated on free job board sites.

Candidates are directed to your HiringThing application form, and when a candidate applies for a position their resume and other key information will be added to your HiringThing account – keeping them out of your email inbox and in our easy-to-use software that helps you easily review, process and rate applicants. Additionally, you can connect HiringThing to your website to ensure all your candidates apply via the same process.

Referrals are a huge part of successful applicant searches so be sure to use HiringThing to broadcast your open positions across social media channels like Facebook, Twitter, LinkedIn and Google+. And consider starting your own employee referral program, using the tools provided by HiringThing.

back to top


How do I connect HiringThing with my website?

Many companies find that their number one source of candidates is their website, so it’s important to connect your HiringThing account. It’s easy! Most of our customers simply link to their HiringThing URL from their website directly, and then customize HiringThing with a logo, company description and color scheme.

For developers, we’ve also provided an easy to use API that allows you to pull a list of jobs for display on any page. Using the API, you can always be sure your website is up to date with the latest information from your HiringThing account.

We are also working on a new widget that allows you to embed your jobs quickly on any website simply by including a snippet of code. Coming soon! Drop us an email if you’d like to be one of the first to try it out.

back to top


Do I have to install software? What kind of IT support will I need?

HiringThing is hosted in the cloud, so you don’t need any servers or IT help to get up and running. Just a modern web browser and an internet connection. For advanced users with IT support available, we offer website customization and integration options to make the most use out of your account.

back to top


What kind of reporting is available?

Keeping track of your recruiting process is what HiringThing is all about, so we provide detailed numbers on how well your process is working with Applicant Analytics ™. Our reports include:

  • Applicant volume, overall and by position
  • Source tracking
  • Detailed breakdown of application status
  • EEOC reports

back to top


If I don’t have a credit card, can I pay for my subscription by check?

We do offer our users an option to pay for a HiringThing subscription by check. This option is available with all of our Annual Plans. If you would like to sign up for a subscription plan and pay by check, please let us know by emailing support@hiringthing.com and telling us which plan you would like to sign up for, and we’ll take care of the rest.

Coming soon: We are working to automate this payment option so that users will be able to enter bank account information to pay with their checking account.

back to top


What if I need help getting HiringThing set up? What kind of support is available?

Helping HiringThing work for you is our top priority, and our team prides itself on providing exceptional support to our customers. When you’re ready to get started, our support team is on deck to help with tasks like:

  • Formatting job descriptions
  • Uploading your logo and customizing your HiringThing site
  • Connecting HiringThing to your corporate website
  • and more!

Have a support question? Get in touch!

back to top


Can I integrate HiringThing with other applications?

Yes! We’ve provide a complete API that allows you to securely access your job and applicant data from other applications across the internet. Don’t have a programmer on your team? We’re happy to provide custom integration services on request.

back to top


Is there training available?

Yes. Training is available at every plan level. We also offer full guided setup and implementation at select plan levels. Please contact your Business Development Manager directly or sales@hiringthing.com for more information or to schedule a training.

For introductory training check out our new user training video.

back to top


How do I add additional users to my account?

All HiringThing accounts allow unlimited users, and they’re easy to add when you’re ready. Simply follow these steps:

  • Login to your HiringThing account
  • Click Account Details at the top of the screen
  • Click the Users tab
  • Click the Add a User button
  • Fill out the information for your new user, and click Save Changes
  • Your new user will get an email with their new login information soon.

Watch our video tutorial: adding users.

back to top


How is my job and applicant information stored? Is it secure?

Ensuring that your data is safe and secure is very important to us. HiringThing is hosted in a scalable and highly secure PCI-compliant datacenter that has been audited under SAS70 Type II. Additionally, our application is 100% SSL encrypted for your company managers and administrators, ensuring your recruiting data is secured in transit at the same industry-standard level as credit card and other financial transactions. See our privacy policy for additional information.


 

back to top